Associate Content Project Manager, Global Content Project Management

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.

Responsibilities

• Builds and maintains schedule, workflow, and budget for all content sourcing, finishing, and production activities after appropriate consultation with Content Project Manager.
• Engages and manages content finishers (accuracy checking and copyediting) and production vendors to achieve schedule, budget, and quality standards.
• Decides on suitable content review processes for all content types in collaboration with collaborators.
• Successfully completes tasks that prepare quality content, including content updating, preparation, copyediting, and other content sourcing and preparation tasks.
• Manages all components (Print, ebook, supplements, and online courses) associated with the proposals in adherence to the budget, quality rubric, and schedule.
• Manages blocking issues effectively, identifying the root cause of the problem and implementing practical solutions.
• Consistently shares schedule, quality, and budget updates with collaborators. Leads project launch meetings with the author & product team, production launch meetings, and status meetings.
• Ensures that all Production specifications and schedules are kept current in business systems.
• Ensures content meets accessibility compliance standards in collaboration with collaborators.
• Ensures that content delivery follows accepted processes and standards for digital and print to ensure quality. Provides training and mentorship to authors and subject matter experts as needed.
• Advances and manages potential risks to projects, including marketing and technology deliverables. Advances project risks as needed to collaborators, Content Project Manager, and Head, Content Production.
• Resolves content bugs on products in the marketplace, applying in-house and external SME resources as needed.

Required Qualifications

• Bachelor’s/Master’s degree.
• 4-6 years of Books Project Management experience with strong Project Management skills. Digital project management experience is an added advantage.
• Able to clearly communicate in Business English with the ability to translate information to and from collaborators and to report effectively to management.
• Excellent computer skills, including with the Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and editing tools like Adobe Acrobat.
• Collaborative, cooperative, service-oriented, and customer-focused outlook.
• Strong project management and organizational skills; the ability to successfully manage multiple projects and prioritize multiple tasks.
• Strong attention to detail.
• Ability to embrace, assimilate, and implement new processes, procedures, and standards in an environment of continuous improvement and change.
• Ability to collaborate and work effectively and efficiently in a team environment.

Other Preference

• Familiarity with content formats (HTML, XML) and other product platforms.
• Proficiency with project management software (JIRA, MS Project, SmartSheet, Strong proficiency in MS Excel).

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Note: Selected candidates are requested to enter their Official Name exactly as per Aadhar and UAN records during the hiring process. This is essential to ensure accuracy and avoid any discrepancies during onboarding.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.