Commercial Data Analyst (Riga, Latvia)

About the Role

Business-Class.com — a premium global travel brand specializing in discounted Business and First-Class flights — is building a new era of data-driven decision-making. As we evolve from a high-growth startup into a structured global organization, we are hiring a Commercial Data Analyst to anchor the financial and strategic analytics function.

This role goes far beyond dashboards. You’ll turn complex commercial, marketing, and supplier data into the clarity that powers executive decisions — from market prioritization to pricing strategies and investment planning.

Working directly with the Chief Commercial Officer and in tandem with a new Machine Learning Engineer, you’ll help design a disruptive analytical ecosystem that merges human intelligence with machine-learning precision to redefine how performance and profitability are managed in the travel industry.

Key Responsibilities

Strategic Analytics & Decision Support

• Provide leadership with precise, actionable insights that guide high-value commercial, marketing, and supplier decisions.

• Build analytical models linking marketing investment, sales performance, and gross profit to long-term strategic outcomes.

• Evaluate new markets, distribution partnerships, and supplier opportunities through financial and performance modeling.

• Develop route- and supplier-level contribution frameworks to guide corporate strategy and negotiations.

• Translate business questions from marketing, finance, and leadership into analytical frameworks and reporting solutions.
  
  

Data Infrastructure & Reporting

• Own the commercial data pipeline — from raw extraction to visualization — ensuring accuracy, integrity, and transparency.

• Design and maintain automated reporting systems in AWS QuickSight and Salesforce that unify marketing, sales, and finance perspectives.

• Write and optimize SQL queries to enable deep commercial and profitability analysis.

• Partner with data engineers to align datasets with evolving business and machine-learning needs.

• Prepare, clean, and transform data from multiple internal and external sources to ensure analytical accuracy.

• Support and improve ETL workflows in collaboration with data engineering.

• Monitor, troubleshoot, and optimize the performance of dashboards, queries, and reporting pipelines.
  
  

Performance Optimization

• Produce recurring insights on marketing ROI, revenue quality, pricing efficiency, and margin expansion.

• Detect anomalies, opportunities, and hidden inefficiencies across channels and markets.

• Drive the adoption of data-driven decision frameworks throughout the marketing and commercial teams.
  
  

Example Deliverables

• Monthly Executive Commercial Dashboard integrating marketing, revenue, and profitability indicators

• Investment Efficiency Model mapping ROI across acquisition channels and supplier groups

• Route-Level Contribution Analysis to support airline and consolidator negotiations

• Forecasting Toolkit for marketing performance, margin evolution, and growth scenarios

• C-Suite Data Briefs summarizing strategic findings with recommendations for board discussions
  
  

Requirements

• 3–6 years of experience in commercial, strategy, or financial analytics — ideally within travel, fintech, or high-growth e-commerce

• Strong SQL proficiency and experience managing complex datasets across multiple systems

• Hands-on experience building and maintaining interactive dashboards using BI tools such as AWS QuickSight, Power BI, or Tableau.

• Solid understanding of commercial metrics (C2L, C2S, GP, Contribution Margin, ROI, LTV, etc.)
  Exceptional analytical and presentation skills, with an ability to influence non-technical stakeholders

• Bachelor’s degree in Economics, Data Science, Finance, or related field
  
  

Nice to Have

• Exposure to Salesforce or travel distribution systems (GDS, metasearch feeds)

• Working knowledge of Python for data analysis, automation, or collaboration with machine learning engineers.

• Experience translating marketing performance into P&L-level insights
  
  

Why This Role Matters

You will not just analyze performance — you will define how success is measured across one of the world’s fastest-growing premium travel platforms.

This role sits at the crossroads of marketing, finance, and corporate strategy — and will be instrumental in developing the next-generation analytical framework that powers Business-Class.com’s transformation into an AI-driven travel company.

Why Join Us

• Growing Company: Be part of a global team shaping the future of luxury travel.

• Creative Team: Work in a creative, high-growth environment where your contributions drive measurable impact.

• Prime Location: Our office is strategically located in the heart of Riga.

• Competitive Compensation: Salary range EUR 2450 - 3650 (gross) based on your prior experience.

• Health Insurance: We care about your well-being and provide health insurance coverage after successfully passing the probation period.