Content Project Manager, Global Content Project Management

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.

The Content Project Manager (CPM) is responsible for overseeing the creation of high-quality content by authors, vendors, and subject matter experts (SMEs) for use in digital and print educational products; having content finished, which includes accuracy checking and copyediting; delivering final content to digital production; and coordinating the creation of print-ready files at production vendors along with all post-production deliverables and digital production. The Content Project Manager works collaboratively with various internal and external partners to ensure content for assigned projects meets requirements and is delivered on schedule and within budget. Provides consistent and clear instructions and project status updates; raises issues appropriately.

RESPONSIBILITIES:

• Creates and maintains schedule, workflow, and budget for all content sourcing, finishing, and production activities

• Engages and leads content finishers (accuracy checking and copyediting) and production vendors to achieve schedule, budget, and quality standards

• In consultation with partners, figures out appropriate content review steps for all content types

• Successfully completes tasks that prepare quality content, including content updating, preparation, copyediting, and other content sourcing and preparation tasks

• Leads all print production activities (composition, proofreading, indexing, etc.) and leads all aspects of print products through manufacturing and delivery to the warehouse

• Regularly communicates schedule, quality and budget updates to partners. Facilitates production launch meetings and status meetings.

• Ensures that all Production specifications and schedules are kept current in business systems (Integrated Publishing System; SmartSheets)

• In consultation with key partners, ensures content adheres to accessibility compliance standards

• Ensures that content delivery follows accepted processes and standards for digital and print to ensure quality. Provides training and guidance to authors and subject matter experts as needed

• Identifies and manages potential risks to projects, including marketing and technology deliverables. Raises project risks as needed to partners and management.

• Resolves content bugs on products in the marketplace, using in-house and external SME resources as needed

REQUIRED QUALIFICATIONS:

• Bachelor’s/Master’s degree

• Experience working in publishing industry or related field (8 to 10 years preferably with Cengage experience)

• Able to clearly communicate in Business English with the ability to translate information to and from partners and to report effectively to management

• Excellent computer skills, including with the Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and editing tools like Adobe Acrobat

• Consultative, collaborative, solutions-oriented, and service-minded perspective

• Strong project management and organizational skills; the ability to successfully lead multiple projects and prioritize multiple tasks

• Strong attention to detail

• Ability to accept, assimilate, and implement new processes, procedures, and standards in an environment of continuous improvement and change

• Ability to collaborate and work effectively and efficiently in a team environment

Preferred:

• Familiarity with content formats (HTML, XML) and product platforms

• Database experience

• Proficiency with project management software (MS Project, SmartSheets)

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.