Customer Service Representative

Job Purpose:

• To deliver sales and enhance the customer experience through high standards of customer

service and product knowledge

• Fashionable and understands latest trends in market

What I need to do:

• Warm welcome and approach to each customer to shop

• Customer delight is the key to business

• Adhere to company procedures and SOP

• A team player and work with the store team to achieve desired goals

• To deliver results and work towards store KPIs

• To actively approach all aspects of work in a positive, productive, and professional manner.

• To ask for feedback about performance from customer

• To actively look for ways to improve performance and skills.

Capabilities:

• Fashionable and understands fashion trends

• Keeps up to date with product knowledge to share with customers and team members

• To maintain excellent visual merchandise as per company standards

• Ability to suggest customers on coordinates and add on selling

Experience:

• Fresher are welcome

• Has previously worked in a retail environment with a strong customer focus

• Articulate & Numerate

• Track record of demonstrating initiative to gain success.

• To actively approach all aspects of work in a positive, productive, and professional manner

Qualification:

• Non-Graduate (Minimum 12th pass),

• Graduate in any specialization

• Postgraduate not required

Compensation:

• Potential to earn incentive

• Other Benefits:

• Fast track growth

• Subsidized medical benefits

• PF & other insurance benefits