Disaster Restoration Project Manager

Role Summary: The Project Manager will lead multi-person teams and is responsible for the successful completion of various restoration projects that are caused by fire, smoke, wind, water, mold, asbestos, etc. They will work in conjunction with property owners, adjusters, insurance companies, and/or property management companies and ensures that projects are completed in a timely manner, on budget, and to the highest quality standards while bringing client properties back to their pre-disaster conditions.

Responsibilities:

·       Perform site inspections, including the Emergency Phase, to assess property damage to properties and manage and scope emergency and remediation/repair processes following IICRC and Ontario Building Code Standards

·       Determine cause of loss

·       Prepare emergency service and restoration estimates, with assistance from Estimator and/or Shared Services (DKI Red Desk) when possible

·       Establish and maintain project budgets using PSA, with help from Project Manager Assistant

·       Confirm deductibles and obtain payment prior to starting repairs, and/or schedule and request progress draws from clients for larger projects, as required by Management

·       Review construction plans for compliance with all applicable codes, regulations, and ordinances (plumbing, mechanical, electrical, structural, etc.) and/ or consult with engineers

·       Secure approved estimate and signed authorization from client prior to project start.
o Ensure proper trade selection and trade management. Co-ordinate construction trades and emergency crews

·       Obtain building permits when required. Schedule Building Department Inspections and maintain Building Department reports and directions as required

·       Request final inspection of engineering protocols prior to occupancy application as required

·       Perform periodic site inspections of project prior to, during, and upon completion of restoration to determine compliance with approved estimate

·       Maintain consistent communication with home and business owners, insurance adjusters, property managers, policy holders, tenants, sub-contractors, etc. on all aspects of emergency and restoration projects

·       Manage Project Manager Assistants, Team Leads, staff members, and sub-contractors in completing projects in a timely and efficient manner

·       Assist in the resolution of change requests, unforeseen additional work, and other issues. Ensure proper documentation of all changes to original estimate are secured, specifically written and signed change orders

·       Follow document file processes as set out by client service level agreements and in-house requirements

·       Ensure compliance with Company Health & Safety policies, procedures, and reporting requirements

·       Meet or exceed pre-set profit margins on each job

·       Obtain inspections when completed

·       Ensure project documents are complete and current

·       Ensure Certificate of Completion is secured and filed prior to close of project

·       Provide Project Management Team with weekly claim status reports for files and KPI updates for all clients and projects

·       Manage project budget/estimate. Ensure timely and accurate invoicing, and monitor receivables for each project. Analyze project profitability, revenue, margins, bill rates, and utilization

Skills/ Competencies Required:  

• Has a minimum of 5 years of progressive work experience in Project Management or Supervisory role, preferably within the restoration industry
  
• Valid Certification through IICRC for: Water Remediation Technician, Fire and Smoke Restoration Technician, Odor Control Technician, Mold Remediation, etc
  
• Experience using Microsoft Outlook, Word, and Excel
  
• Proficient in Xactimate, Xactanalysis and Symbility estimating software skills
  
• Ability to work flexible hours as required
  
• Strong knowledge of the Canadian Restoration Industry
  

Remuneration: 70-100,000 per year (depending on experience) plus Gross Margin Bonus, vehicle and health benefits.