About us

HMH is a leading provider of drilling solutions, offering a wide range of products and services that are designed to be the safest and most efficient in the industry. Apart from our expertise in land and offshore operations, we are continuously expanding our knowledge within subsea mining, geothermal, onshore and offshore construction, as well as offshore wind industries. With offices in 16 countries across five continents, HMH maintains a strong global presence.
 
HMH is a frontrunner in developing and providing automation and digital solutions for our drilling customers to support their endeavor to improve efficiency and environmental footprint. Equipped with its brilliant team of engineers, HMH is committed to actively exploring opportunities in other industries.  For us, this means new opportunities and challenges that we need creativity and great minds to solve in our efforts to innovate our future. 

Do you want to join our team?

At HMH we value our employees. We offer exciting job opportunities that will give you the opportunity to grow in your role and give you the professional development you deserve. In addition to competitive pay and benefits, you will join a casual and inclusive work environment. Our environment is based on respect and having a good day at work, so you can expect to join a knowledgeable, global team who help each other to succeed.

The Drilling Lifecycle Services Manager will oversee the successful operation and continuous improvement of the Service Support Agreement for the West White Rose drilling asset. Acting as the primary interface between HMH’s team, the contractor, and the operating company, the Manager ensures delivery of safe, efficient, data-driven support services, optimization, and secure operations in accordance with HMH standards and client expectations

Job Responsibilities

• Team Leadership & Collaboration
  • Lead the HMH “One Team” approach onsite and remotely, ensuring cross-discipline alignment and open, transparent communication between all parties.
  • Coordinate daily, weekly, and monthly interactions with rig, onshore, and management teams, ensuring issues, learnings, and project status are efficiently tracked and communicated.
  • Foster a culture of continuous improvement, collaboration, and proactive knowledge sharing.

• 24/7 Support Oversight
  • Manage the provision of around-the-clock technical support through remote diagnostics, engaging Senior Support Engineers and leveraging the HMH Operational Support Center.
  • Oversee and coordinate escalation protocols for first, second, and third-line support to ensure rapid, effective problem resolution.

• Maintenance & Performance Optimization
  • Supervise the continuous maintenance and monitoring program using DrillCon, Smartcert, and SeaLytics in compliance with relevant DNV and API standards.
  • Ensure regular performance assessments via the Performance Optimization Portal and DRILLPerform tools, maximizing operational efficiency and reducing ownership cost.
  • Collaborate with data analysts and specialists on health management, reliability analysis, vibration/oil analysis, and recertification activities.

• Cyber Security & System Integrity
  • Champion application of HMH Cyber Security Services according to IEC 62443, including incident response, health checks, threat management, and disaster recovery planning.
  • Ensure that the Drilling Control and Monitoring System remains robustly secured at all times.

• Customer Engagement & Onsite Support
  • Act as the main point of contact between HMH and the customer at the St. John’s site, facilitating smooth logistics, critical issue support, and clear communications on spares, certifications, and hardware requirements.
  • Oversee compliance with quality procedures, contract terms, and HMH’s reporting and analytics commitments.

Skills and Requirements

• Bachelor’s degree in Engineering, Project Management, or related discipline
• 7+ years’ experience in drilling operations, technical support management, or lifecycle services; at least 3 years managing cross-functional teams in oil & gas or heavy industry.
• Minimum 2 years of management experience and leading organizations
• Proven track record in performance optimization, maintenance program management, and/or operational support roles.
• Strong familiarity with industry standards (DNV, API), and cyber security best practices (IEC 62443 preferred)
• Ability to coordinate and lead multi-disciplinary teams and interface with clients at all levels.
• Excellent communication, collaboration, and analytical skills.

Desired Characteristics

• Advanced degree preferred
• Proactive leadership and decision-making
• Data-driven mindset and continuous improvement orientation
• Crisis management and troubleshooting under pressure
• Strong organizational and stakeholder management skills

Location

St. John’s, Newfoundland, Canada