Mortgage Loan Originator

Overview

Under the direction of the Director of Residential Lending, the Mortgage Loan Officer is responsible for assisting members in obtaining mortgage loans and ensuring a smooth, efficient, and positive lending experience. Cross-sell applicable products and services to meet credit union goals.

Key Responsibilities

• Assess members financial situations and provide tailored mortgage solutions.

• Conduct thorough analyses of applicants' credit histories and financial backgrounds.

• Guide members through the mortgage application process, explaining terms, conditions, and legalities.

• Collaborate with real estate agents, underwriters, and other industry professionals.

• Maintain up-to-date knowledge of mortgage products, lending regulations, and market trends.

• Generate new business by developing relationships with real estate professionals, builders, attorneys, and personal networks.

• Prepare and submit mortgage applications to underwriting for approval.

• Negotiate loan terms and interest rates with applicants.

• Ensure compliance with all federal and state regulations throughout the lending process.

• Provide exceptional member service and maintain ongoing relationships with members.

• Participate in community and industry organizations and events.

Core Skill Competencies

• Communication: Clear and effective communication skills, both written and verbal.

• Relationship Building: Strong interpersonal skills to build and maintain professional relationships.

• Analytical Skills: Ability to assess financial situations and determine appropriate mortgage solutions.

• Member Focus: Commitment to providing high-quality service and fostering positive member relationships.

• Detail-Oriented: Meticulous attention to detail to ensure accuracy and compliance in all documentation.

• Interpersonal Skills: Strong ability to build and maintain professional relationships.

• Problem-Solving: Effective problem-solving abilities to address clients' concerns and find viable solutions.

• Sales Skills: Proficiency in sales techniques and ability to generate new business opportunities.

• Time Management: Excellent time management skills to handle multiple tasks and deadlines efficiently.

• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and mortgage lending software including but not limited to LOS, POS and Pricing.

Physical Demands

• Prolonged periods sitting at a desk and working on a computer.

• Occasional lifting of office supplies, up to 15 pounds.

• Frequent travel may be required for meetings and events. 

Qualifications

• Minimum of an associate’s degree in business or finance with five or more years of experience in first mortgage origination. 

• Active well-established book of business and COIs to consistently originate production averaging a minimum funded loan volume of $1MM monthly for the most recent 24-months, previous 24-month production mix should be a minimum of 60% purchase volume. 

• Able to accurately determine interest rates, buy-downs, pricing for Conventional, HFAs and Government programs. 

• Maintain a thorough knowledge and understanding of Conventional, FHA, VA, NHHFA, USDA RD, HFAs and portfolio lending and how they work and be able to communicate these effectively to all members.

• Mortgage Loan Originator (MLO) license or certification as required by state regulations.

• Continuing education and training in mortgage lending practices and regulations.