Operations Project Manager, Launch Management

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about Microsoft Business Operations and the value we deliver across Microsoft, our customers and partners. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards superb work. We make doing business with Microsoft easy.

The Planning and Launch team is seeking a highly motivated individual to manage launch initiatives. The Operations Project Manager, Launch Management, is responsible for overseeing all aspects of the launch process, from the creation of project plans and team structure to the final delivery. Ideally, you will bring building solid relationships with stakeholders, cross team collaboration and leading discussions to operate work that directly impacts the business vision and strategy. We are looking for an individual who can drive successful launches (projects) and contribute to the overall success of the business. If you are passionate about leading initiatives and bring proven excellence in delivery, we encourage you to apply.

Qualities and approaches that help bring success to the team:

• Learning different parts of the Microsoft services business, contributing towards Microsoft’s transformation journey.
• Excitement for big problems placed in front of you that you can’t wait to solve.
• Develop and implement comprehensive project plans and team structures.
• Assess impacts and build actionable plans to bring changes to the market.
• Lead launch initiatives, tracking risks and issues, providing status updates, and ensuring excellence in delivery.
• Collaborate with stakeholders to ensure alignment with business objectives and strategy.
• Monitor critical paths and ensure timely and successful project/launch completion.
• Searching, finding and mitigating risks like a super-hero.
• You can’t wait to dig into your next system architecture diagram to understand cross dependencies.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

• Creates and maintains artifacts as defined in all phases of Microsoft Operations delivery lifecycle. 
• Manage short, medium, and long-term planning horizons concurrently. 
• Delivery of Microsoft Launch Center (MLC) artifacts and stage gate criteria for all stages. 
• Contribute to the movement and speed to market of approved projects through the MLC. 
• Provides input on portfolio decision making and prioritization communications as part of the defined Portfolio Rhythm of Business (ROB). 
• Participate and facilitate in cross Go-to-Market (GTM) portfolio discussions and Business Portfolio ROB. 
• Work effectively with all levels of internal and external personnel to drive for results and solve problems. 
• Work under and meet continual deadline constraints. 
• Embody our culture and values

Required/Minimum Qualifications

• Bachelor's Degree in Operations, Business Supply Chain, Finance, Business Management, Accounting, Human Resources (HR), Organizational Development or related field AND 2+ years experience in operations or process design or program/project management
  • OR equivalent experience.
• 1+ year(s) of project or program management experience.

Additional or Preferred Qualifications

• Master's Degree in Management, Business Administration, or related field AND 3+ years of operations or process design or program/project management
  • OR Bachelor's Degree in Operations, Business Supply Chain, Finance, Business Management, Accounting, Human Resources (HR), Organizational Development or related field AND 5+ years experience in operations or process design or program/project management
  • OR equivalent experience.
    
• Project Management Professional (PMP) certification or equivalent.
  
• Lean Six Sigma certification or equivalent.

• Capacity for leading change, dealing with ambiguity and providing creative solutions.

• Ability to identify and implement effective industry practices to improve existing processes; demonstrable achievement within a results-driven, highly ambiguous and dynamic environment.

• Customer advocacy to ensure impact minimalization.

• Demonstrated excellence in thought leadership and execution management; conflict/negotiation management; independent, flexible and proactive in your approach.

• Microsoft Services knowledge or background in a similar industry.

• Experience in Operations, a multinational environment, and engaging with Finance stakeholders.

• Initiative and drive for continuous improvement and delivery against objectives.

• Negotiation skills with the ability to impact and influence at higher-levels.

• Ability to manage short, medium, and long-term planning horizons concurrently.

Launch Management IC3 - The typical base pay range for this role across the U.S. is USD $76,800 - $151,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $168,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until August 14, 2025. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.