Origination Manager (SFA)

Job Title: SFA Origination Manager

Department: Origination

Supervisor: Director of Origination

FLSA Status: Exempt

Work Location: Remote, Georgia Resident

About Capital Good Fund

Capital Good Fund is a nonprofit, U.S. Treasury-certified Community Development Financial Institution headquartered in Providence, RI. Founded in 2009, our mission is to create pathways out of poverty and advance a green economy through inclusive financial services. 

About America BRIGHT Solar

In 2023, Good Fund launched Georgia BRIGHT, one of the first Third-Party-Owned (“TPO”) solar programs where a nonprofit is the lessor / PPA provider. Made possible by the new Direct Pay provisions in the Inflation Reduction Act, the BRIGHT program has already resulted in nearly two-megawatts of solar and one-megawatt-hour of storage being installed on the homes of low-income homeowners in Pennsylvania and Georgia, and the facilities of houses of worship and nonprofits in Georgia. In April 2024, the EPA recognized the BRIGHT model by awarding Good Fund a $156M Solar for All (“SFA”) grant to reach 16,000 low-income Georgians with over 90-mW of solar and 30-mWh of storage by 2029.

Numerous stakeholders with a similar focus on underserved communities and households have expressed interest in bringing the BRIGHT model to their states. These include other SFA awardees, such as the Nevada Clean Energy Fund, and green banks, such as the New Mexico Clean Investment Center.

Summary

We are seeking a Solar For All Manager who will oversee day-to-day client-facing activities for our residential and commercial solar programs. The ideal candidate has the ability to work independently in a remote team environment. Any experience in the solar, energy-efficiency, or home improvement industry is of value. Fluency in Spanish is not required though it is a plus.

Key Responsibilities

The SFA Origination Manager is responsible for:

• Supervising SFA Specialists in the Origination Department
• Overseeing the SFA application pipeline and workflows
• Working directly with clients to support them during their application process 
• Collaborating with the Director of Origination on SFA Policy
• Assessing program barriers, identifying needs, and proposing solutions to the Director of Origination 
• As necessary, leading EPC meetings and providing EPCs with status updates on applications
• Interfacing with various SFA stakeholders including but not limited to SFA Clients, EPCs, EPC Managers, Community Engagement Specialists, and Origination Personnel.
• Maintaining EPCs engaged and collecting necessary documents to move client applications forward
• Ability to generate and execute general reporting as needed
• Responsible for escalating client situations to appropriate stakeholders

Required Skills, Knowledge and Abilities

• 1-2 years of managerial experience in an office setting
• Strong communication and time management skills
• Able to empathize with people of different backgrounds
• Detail- and process-oriented
• Thrives in a startup environment
• Responsible and proactive in addressing and solving issues
• Ability to work independently and lead others 
• Tech savvy, ability to troubleshoot basic internet and computer issues

Preferred Skills, Knowledge and Abilities

• Fluent in spoken and written English and Spanish is a plus
• Experience in one or more of the following industries: Solar, HVAC, Energy-Efficiency, Home Improvements
• Experience working with solar installers or contractors is a plus
• Experience working within nonprofit structures
• Experience in, or understanding of, financial services and consumer credit
• Experience working with Salesforce CRM

Training, and Compensation

The Origination Manager will receive extensive training on all of Capital Good Fund products, processes, customer relationship management software, workflow expectations, and customer service best practices.

This is a full-time forty-hour-per-week position. The Origination Manager will earn an annual salary of $75,626 commensurate with experience.

Any offer of employment is contingent upon completion of a background check.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Any offer of employment is contingent upon completion of a background check.

Capital Good Fund is committed to creating a diverse environment and is proud to be an equal opportunity employer. Good Fund welcomes every protected characteristic including: race, color, religion, sex, gender, sexual orientation, or gender identity. All are encouraged to apply.

This role is based in the United States, and will require the selected employee to be based in the United States during the tenure of employment.  This position requires valid authorization to work in the United States.

NO RECRUITERS OR AGENCIES, PLEASE.