Program Assistant-Libertas Center for Human Rights

The Libertas Center for Human Rights at Elmhurst Hospital in Queens, NY is seeking a Program Assistant to support the delivery of culturally sensitive, trauma-informed, bio-psycho-social spiritual services to patients at a novel treatment center for survivors of torture and human rights violations. The Libertas Center for Human Rights at Elmhurst Hospital in Queens, NY is seeking a Program Assistant to support the delivery of culturally responsive, trauma-informed services to patients at a treatment center for immigrant survivors of torture and human rights violations. The Program Assistant reports to the Operations Director and works in close collaboration with the Data & Program Coordinator, Executive Director and Clinical Director. This position plays a key role in data collection and analysis in addition to supporting the overall program administration. The successful candidate will demonstrate strong project and data management skills, excellent interpersonal skills, flexibility with shifting priorities, the ability to anticipate and solve challenges, and have a strong interest in human rights. 

The Libertas Center is a grant-funded program under the Department of Emergency Medicine at Elmhurst Hospital, a 501(c)(3) nonprofit organization and a teaching hospital for the Icahn School of Medicine at Mount Sinai. The Libertas Center provides immigrant survivors of torture and human rights violations in the New York City area with comprehensive medical, mental health, social and legal services to help them heal, regain independence, and restore hope and humanity in their lives. We use a strengths-based, client-centered and trauma-informed case management approach to provide services directly on-site and through coordination with our partners within and outside the hospital. In addition to direct services, the Libertas Center builds capacity through education and training of medical and mental health providers, conducts research on best practices, and advocates for policies to address survivors’ needs. Our team uses its multidisciplinary expertise and an evidence-based approach to improve the well-being and quality of life for this vulnerable yet highly resilient population. 

The responsibilities of the Program Assistant include, but are not limited to the following:

Administrative Responsibilities
•    Assist the Libertas team in ensuring that the medical, mental health, social and legal needs of survivors of torture are being met in a comprehensive and efficient manner
•    Provide administrative support to program and clinical staff  
•    Create a welcoming, nonjudgemental environment for Libertas Center clients 
•    Prepare and process check requests, purchase orders, travel requests and travel reimbursement
•    Assist with tracking and maintaining program budgets
•    Coordinate new and ongoing IRB studies, ensuring timely IRB renewal submissions; participate in collaborative research and data projects. 
•    Perform other special projects or other duties as requested

Data & Quality Assurance Responsibilities
•    Enter, clean and manage data; prepare internal data reports
•    Develop and maintain program database including entering client data 
•    Assist in the preparation of data reports to funding agencies

Development & Communications Responsibilities
•    Enhance organizational fundraising and communications strategies 
•    Cultivate new funding opportunities including from individual, foundation and corporate funders, as well as federal, state and local government opportunities
•    Plan and execute annual reports and fundraising events
•    Assist in the preparation of narrative reports to funding agencies
•    Assist with tracking and managing relationships with partner organizations 
 

?    Bachelor of Arts or Science
?    Experience with data management and analysis, and comfort with a variety of databases.
?    Proficiency in Microsoft Excel including designing Pivot Tables and utilizing formulas for data analysis.
?    Proficiency in MS Office and Google Suite 
?    Knowledge of and experience with website, communications and design platforms such as Mailchimp, Squarespace, Canva and WordPress.
?    Familiarity and experience with REDCap preferred.

Skills
?    Highly detail-oriented, organized and reliably able to conduct tasks without the need for significant oversight.
?    Strong problem-solving skills and ability to address challenges of a wide variety with creativity, initiative, and resourcefulness.
?    Maturity, ability to calmly and respectfully navigate challenging situations, and successfully meet responsibilities with professionalism.
?    Proven ability to work as a team player and be responsive to guidance and feedback while maintaining a positive work environment.
?    Ability to thrive in a fast-paced collaborative team, where time management and effective communication are essential.
?    Demonstrated cultural humility and responsiveness with immigrant communities and/or other vulnerable populations, and a willingness to examine topics of power and structural oppression.
?    Demonstrated interest in learning about strengths-based case management and trauma-informed health care. 
?    Familiarity with human rights and/or global health fields.
 

Non-Bargaining Unit, 870 - Emergency Medicine - ISM, Icahn School of Medicine