About Can/Am Technologies At Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller cashiering software is an industry-leading solution that automates and streamlines cash handling and financial management practices for State, County, and City governments. Can/Am serves clients across North America, with staff operating in the following locations: Edmonton Alberta and Denver Colorado.
We've built an engaged team of hard-working and collaborative people in our U.S. and Canadian locations. Successful Can/Am team members model these values:
Pursue thoughtful understanding | approaching every situation and person with compassion, seeking to gain insight at a deeper level
Challenge reality | honestly aspiring to improve with forward-focused ambition
Engage growth together | cultivating a dynamic environment with opportunities to learn, have fun, and realize full potential
Spark | igniting joyful experiences and innovative solutions with passion and energy
Pay it forward | creating lasting value by investing generously in our people, platforms and community
Position Summary Can/Am is becoming one of the leading POS software vendors for local government and is looking for a Project Manager with 5+ years of experience to manage multiple project lifecycles from start to finish alongside a committed group of professionals. This role will require the ability to break down large portions of work into detailed tasks with assigned timelines, while building and maintaining excellent relationships with our clients and internal team. The position will report to the Project Implementations Manager.
Qualifications The candidate should be a fast learner with an aptitude for understanding and maintaining complex project requirements.
5+ years of experience in a Project Manager role within the IT industry
Experience managing multiple projects in different stages at any given time with the ability to handle multiple projects of varying scale and complexity autonomously
Experience communicating effectively with clients, 3rd party vendors, tech, and internal staff
Attention to detail that results in the effective and thorough rollout of a project
Ability to be assertive when driving process without being abrasive (building rapport with clients and internal teams within varying levels of complex/difficult communication needs)
Proficient in Office 365
Success in managing, planning, and coordinating activities to ensure projects are accomplished within prescribed time frames
Success in managing billing milestones, tracking invoicing status, and ensuring timely billing
Experience communicating invoices, disputes, and adjustments that may need to be made to invoices with clients pertaining to projects
Ability to professionally and clearly create and adjust project plans, timelines, and/or resource allocation due to extenuating circumstances
Experience preparing reports and project plans for management, clients, and others
Experience managing projects in Jira (Nice to have)
Experience and proficiency in Office 365 and Project Management software (Smartsheet preferred)
Experience as a PM within the public sector (Nice to have)
Key Goals and Success Criteria
Keep up-to-date documentation on project status for reporting project progress to internal and external stakeholders
Create, direct, and follow up on project tasks with internal team members in a way that drives the project forward
Manage project details and coordinate activities with clients, 3rd party vendors, and internal staff to ensure the timely completion of activities and billing
Break down large and complex projects into manageable tasks to be assigned to individual contributors
Work with managers to effectively manage the allocation of team members for project and product work
Discuss updates and change requests, functioning as the liaison between clients, analysts, developers, team leads, and top management
Actively and proactively reporting on project metrics including but not limited to estimates vs. actuals, project profit and loss, etc.
EOE Statement Can/Am is an Equal Opportunity Employer that does not discriminate on the basis of age, race, sex, religion, national origin, disability, or any other non-merit factor protected by applicable federal, state, and local laws. Can/Am is committed to working with and providing reasonable accommodation for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please contact [email protected] and let us know the nature of your request and your contact information.