Project Manager - Digital Learning at UT - UTK

The University of Tennessee, Knoxville is seeking a highly motivated and energetic Project Manager for Digital Learning at UT. The successful candidate will thrive in fast paced environments and will possess the right mix of operational excellence, people skills, and meticulous attention to detail. This candidate will take initiative, demonstrate a sense of urgency, use good organizational skills, build a project team, and follow through on commitments to achieve high-quality, repeatable results. The Project Manager works closely with all Digital Learning teams, other UT stakeholders, and plays a critical role managing external partnerships.

This position will manage projects across multiple teams, both internal and external. The responsibilities are broad in scope, encompassing a wide variety of activities requiring shifts in priorities. The idea candidate will be flexible and accepting of ambiguity. The Project Manager reports to the Chief Technology Officer for Digital Learning at UT. 

Project Management

• Plans, develops, implements, and manages a project team through complete task definitions and work requirement identification and assignments.
• Works closely and collaboratively with key stakeholders, leadership, and other related staff to define project objectives and scope, strategy, schedule, budget, procedures, and outcomes during various phases of the project life cycle.
• Establishes and continually monitors/manages project expectations with team; assigns tasks and identifies issues for resolution to ensure optimal team effectiveness.
• Identifies critical resource expertise and targets appropriate internal and/or external sources to ensure optimal outcome(s).
• Prepares and maintains all project status reports and schedules; tracks milestones/deliverables, and dependencies; re-sets expectations as needed in consideration of project progress/outcomes.

Relationship Management & Communication

• Builds, develops, and maintains collaborative working relationships across the university, third-party vendors, and external clients vital to project success, including managing differing priorities and resolving conflict.
• Demonstrates ability to use diplomacy, tact, and social competency to facilitate meetings and create consensus under challenging situations.
• Clarifies roles and responsibilities to ensure understanding of expectations and timeline.

Knowledge, Skills, & Abilities

Required

• Ability to think strategically and innovatively 
• Ability to establish processes with a focus on execution, quality, and extreme attention to detail
• Excellent verbal and written communication skills and the ability to collaborate with individuals across a variety of functions
• Skill in establishing and maintaining effective working relationships in a diversified population

Preferred

• Ability to manage complex technology projects
• Ability to clarify roles and responsibilities to ensure understanding of expectations; takes action to mitigate conflict
  • Ability to develop and implement results-driven processes and support growing teams. 
  • 1-3 years of relevant project management experience with demonstrated experience leading projects and teams. 
  • Familiarity with the higher education landscape.
  • PMP or equivalent certification

Qualifications

Required Qualifications

• Education: Bachelor’s degree 
• Experience: Knowledge of and proficient in use of standard project management and change management practices
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Preferred Qualifications

• Education: Master's degree 
• Experience: Experience developing strategies and technical specifications for projects

Work Location 

• Knoxville, TN. This position does have the potential for a hybrid working capacity.

Compensation and Benefits 

• UT market range: MR 11
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions 

• For full consideration, applicants must attach a letter of interest, resume, and the name, address, email, and phone number of three professional references, in addition to completing the applicant file to the Human Resources online application system, Taleo. This position does have the potential for a hybrid working capacity.
• Screening of applicants will begin immediately and continue until the position has been filled. DL_UT

About The College/Department/Division 

Digital Learning at UT, is a unit charged with advancing UT’s commitment to discovery, creativity, learning, and engagement, specifically for online learners. Using advanced and innovative technologies, Digital Learning at UT will provide scalable solutions that enhance the online learning experience and reduce barriers to student access and success, providing a tremendous impact to online learners across the state and the nation. At Digital Learning, we want to be bold and impactful, transforming the future of online education through innovative thinking and collaborative problem-solving.  Join our dynamic and inclusive Digital Learning team where we take pride in teamwork, excellence, and a shared commitment to shaping the future through education and innovation.