P

Project Manager - Life Sciences

Patsnap
Full-time
On-site
London, United Kingdom
Project Manager - Life Sciences

Patsnap‚ is a global, series E, unicorn SaaS platform that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our user-friendly platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle — using our industry leading domain specific AI to generate and validate ideas to bring innovative products to market faster, better and cheaper. More than 12,000 R&D and IP teams use and trust Patsnap to innovate and bring products to market faster. 

 
Role Summary: 
 
The Project Manager will supply the best bespoke services in the Patsnap ecosystem, including delivering top quality trainings to enable, empower and engage our clients. 
 
They may assist these clients both during their initial onboarding phase, as well as sessions during the mid to late contract period which should be designed both to train clients, as well as convey and communicate the value of the Patsnap platforms. Such sessions are conducted via either direct web conferencing, in person visits, or larger webinar settings. 

This is a hybrid position in our London, UK office with the expectation to work from the office on Wednesdays. You are welcome to work out of the office more often if you wish!

What You'll Be Doing

    • Drive product usage and therefore client retention by conducting in-depth training sessions, helping the client succeed in their projects. These sessions are conducted both during the initial onboarding phase as well as on an ad-hoc basis later on in the client lifecycle. 
    • Create and deliver client webinars that address common platform use cases. 
    • Achieve high levels of quality client engagement across the entirety of the customers Patsnap contract.
    • Facilitate client success by identifying needs for additional products or services and conveying these needs to the appropriate team.
    • Become a ‘product champion’ with absolute knowledge of the Patsnap tools. 
    • Create and maintain accurate contact, activity, and risk-observation records in the CRM system and other platforms.
    • Continuously build and maintain high levels of specialization in the IP and innovation intelligence market. 

About You

    • Living in London and able to commute to the London office (this is a hybrid role)
    • University degree in STEM field (Science, Technology, Engineering, Mathematics)
    • Previous experience in a B2B client-facing role
    • You're meticulous in your approach to managing all aspects of your professional life. 
    • You're Motivated by success, passionate and highly driven to meet and exceed both personal and professional targets. 
    • You love learning new things. 
    • You have the ability to quickly and proficiently understand and absorb new information. 
    • You're proud of possessing a strong willingness to work hard and sometimes long hours to get the job done, has a track record of working hard. 
    • You're about to generate new and innovative approaches to problems. 
    • You love teamwork as well as working autonomously 
    • Computer-literate with a real enthusiasm for technology and innovation. 

What You'll Love

    • 25 days annual leave allowance + bank holidays (Additional time off based on service up to a maximum of 5 extra days)
    • 2 company paid volunteering days
    • Eyecare voucher scheme
    • Private healthcare with Axa Healthcare
    • Private pension with Scottish Widows
    • Parental leave policies 
    • Perkbox benefit scheme, we aim to reward our Patsnappers for all their hard work as much as we can.
    • WFH stipend
    • Cycle To Work scheme
    • Life Assurance
    • Payroll giving

Our Values

    • Integrity: We hold each other accountable for our actions.
    • Leadership: We lead by example and inspire each other to reach for new heights.
    • Openness: We are open and honest and share our ideas with care and consideration.
    • Growth: We are lifelong learners who aspire to improve each day.
    • Innovation: We seek out new ways to solve problems.
    • Customer: Our customer is at the center of everything we do. Their success is our success.
Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran/military, or disability status, or any other protected status in accordance with federal, provincial/state or local laws.

Even if you don’t meet 100% of the above qualifications, we encourage you to apply and tell us why you’d be a great fit for this role! If you require any accommodations during the interview process, please email us at recruitment@patsnap.com so we can best support you.
Apply now
Share this job
Twitter Facebook Linkedin Email