Project Manager (Market Research)

Dig Insights is a tech-enabled research company that helps our clients - global consumer brands - move beyond consumer-centric to decision-centric. Our clients can then go to market with innovations that shift consumer decisions in their favor.

Our work is supported by the technologies that we leverage and create. This includes Upsiide, our proprietary innovation insights platform. Upsiide is a SaaS platform that reinvents how enterprise companies screen, optimize, and build a business case for innovation.

Our clients span verticals including FMCG, QSR, retail, technology, financial services, and telecommunications. Our work is led by a team of over 250 strategists, insights leaders and data scientists. We work for a global client base out of offices in Toronto, Chicago, and London.

Our success is due to our strong commitment to our clients, and the creativity and dedication of our entire team. Since the beginning, we have been focused on building the smartest consumer insights company and that means hiring people who are bright, creative, resourceful, and kind. People who succeed at Dig are curious, question established norms and are passionate about helping our clients to move their businesses forward. If you want to join a team that takes themselves just seriously enough to produce great work, we’d love to welcome you.

As we continue to grow, both geographically and in our expertise, we are looking for people who want to join a high-growth and highly collaborative company.

Project Manager – About this role

As a Project Manager you will be responsible for supporting end-to-end execution of market research projects by assisting internal teams and ensuring timely, high-quality delivery.

Your primary responsibilities will include, but are not limited to:

• Organize and lead project kickoff meetings to align fieldwork, programming, and sampling teams with project specifications, timelines, and client expectations.
• Use ClickUp to manage project lifecycle and ensure dates and status are accurate for reporting.
• Coordinate with different teams/vendors (Data Processing, Advanced Analytics, Translators) to ensure they have the necessary materials and deadlines can be met.
• Monitor project timelines, proactively identifying and resolving issues related to programming, data quality, and quota fulfillment.
• Monitor fieldwork and provide regular updates to the Insights team, making recommendations on how to proceed if challenges arise.
• Collaborate with Insights Managers to understand project needs and propose effective, creative solutions.
• Ensure that relevant, accurate, and timely communications and outputs are served to internal and external clients.
• Track budget and billing, ensuring invoices are correct and costs within project budget.

Experience, Skills, and Requirements:

• 3+ years of experience in Market Research (Project Management)
• Degree, diploma, or post-secondary certificate.
• Strong proficiency in Microsoft Office Suite – Knowledge of project management tools (ClickUp) is a plus.
• Exceptional organizational and time management skills, with the ability to manage multiple tasks and prioritize effectively.
• Strong written and verbal communication skills, with the ability to represent the organization professionally.
• Ability to work independently, solve problems proactively, and manage confidential information with discretion.
• Ability to adapt in a dynamic and fast-paced environment.

Work Perks:

• Hybrid working policy which gives the flexibility to employees to work remotely or in one of our office locations.
• Unlimited vacation policy.
• Reimbursement for health and wellness classes/memberships, and continuous learning.
• Medical Insurance.
• In-person and virtual social events such as poker night, paint night, trivia night and more!

To find out more about us visit us at www.diginsights.com & www.upsiide.com

Our culture is built on 5 core values: Energy, Excellence, Evolution, Equality and Empathy. We believe that our success is dependent on the diverse talents, skills, and ideas of its staff. We are committed to creating an inclusive work environment and encourage applications from all qualified candidates including those in the BIPOC and LGTBQ communities, and from people with disabilities.

We thank you for your interest in Dig Insights, however, only candidates who are chosen for an interview will be contacted.