Sales Growth Project Manager

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Sales Growth Project Manager plays an important role in the organization by performing a number of activities related to the company’s National Retail Business Development functions. This role is primarily responsible for, under moderate to intermittent supervision, for coordinating various activities, projects, reporting and tasks on behalf of the Director, Retail Sales Operations.

Essential Functions

• Organize and analyze recruiting metric to generate routine ad hoc reporting to management.
• Support recruiting efforts by researching potential high-profile recruits, offices, companies, and following up with top talent requests, as needed.
• Facilitate Salesforce and Outreach New Hire Training for Business Development Managers (BDM); serve as main point of contact for system related questions.
• Manage the professional development program by collating educational material for BDM team and organizing training sessions by designated topics.
• Build relationships with BMD team to help resolve potential problems and issues accordingly.
• Assist with coordinating recruiting team events.
• Draft and submit written materials to internal department updates to announce, inform, and educate employees on accomplishments and activities occurring within the department.
• Design and administer monthly and quarterly employee recognition program(s) for employees within the department.
• Administer the Competitive Analysis Insights survey to new loan officers and update company details in Salesforce.
• Administer Loan Officer Profile Requests to all Branch Managers to ensure BMDs provide the right candidates to managers.
• Assist in creating and maintaining the BDM Training materials, as needed.
• Update and distribute quarterly Branch Stats Sheets to BDM team and Tier Data by State/Guild Data by State documentation.
• Partner with the FMM on social media announcements for Guild.
• Lead BDM meetings in the absence of the Director, Strategic Retail Growth as needed.
• Provide extensive administrative support to the department, including new hiring processes, communication scheduling support, event and travel coordination, expense reports, etc.
• Track, collect, organize, audit, analyze, and prepare several reports for the department pertaining to recruiting metrics, process flows and documentation, feedback, and other relevant recruiting department activities.
• Perform other tasks and work on other special projects as needed.

Qualifications

• Bachelor's Degree directly related to the position or equivalent, preferred. 
• Minimum five years' experience in human resources experience with focus on strategic planning and project management.
• Strong understanding the complexity of mortgage industry and various departments (Compliance, Operations, Sales, Marketing, etc.)
• Ability to organize and manage multiple priorities simultaneously. 
• Outstanding organizational skills with the ability to handle multiple projects in a fast-paced, deadline-driven environment.
• Intermediate math skills required.
• Intermediate MS Excel analysis skills.
• Moderate to intermittent supervision required, depending on experience.
• Moderate level of independent judgment and discretion used in decision-making, depending on experience.
• Escalate more complex issues for advice and resolution.
• Use sound judgment in executing core job responsibilities.
• Excellent verbal and written communication skills required.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company values.
• Customer Service - Proactive attention to each person
• Integrity - Do and say what's right
• Respect - Treat others with dignity
• Collaboration - Listen and work together
• Learning - Seek knowledge and strive for improvement
• Excellence – Deliver the unexpected

Supervision

• Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals; may contribute insights and ideas on policies, processes, procedures, and efficiency; may recommend changes and enhancements based on analysis and evaluation of circumstances

• Complexity: Problems are often complex and specialized and may involve unprecedented circumstances; resolution requires investigation, analysis and review of professional/organizational standards

• Impact: Decisions and actions have an impact on the smooth operation and timeframes of the department, programs/projects; impact on the broader organization is generally indirect

• Interaction/Supervision: Acts as a mentor/guide to less experienced professional contributor staff in a similar role; works independently and only under general direction; guided by professional standards, desired outcomes, and project plan specifications

Requirements

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. 

Targeted Salary Range: $50,000 - $85,000 annually  

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.  

Guild Mortgage Company is an Equal Opportunity Employer.

REQ#: SALES017328