Senior Project Manager - JDE

About Denovo

Denovo is an industry-leading provider of ERP application management and consulting services. At Denovo, we prioritize a customer-first approach. We collaborate with every customer to create a customized cloud roadmap, be a best-of-breed Managed Services Provider focusing on seamlessly integrating ERP application management with cloud infrastructure management to deliver a unified, proactive, and high-value service and migration experience. Denovo is a strategic partner to customers, advising on ERP upgrades, cloud migrations, and digital transformation strategies. The goal is to continuously deliver business value and support customers in achieving their operational goals. Denovo's solutions are designed to manage and improve customers' business operations, reduce risk, and provide zero delay with our proactive and strategic service.

Summary

Consult clients on business goals, objectives, and needs as they relate to Enterprise Resource Planning (ERP) and other system needs. Expertise and work efforts focus primarily on implementing JD Edwards EnterpriseOne software. Work directly with clients to provide needs assessment, installation, set-up, implementation, training, and consultation services. Occasional travel to client sites will be required.

Job Duties 

• Oversee the day-to-day operations of the JDE Applications support team, ensuring consistent, high-quality service delivery across all customer environments.
• Develop and implement strategic plans to align technical services with organizational goals and JDE best practices.
• Manage a globally distributed team, providing mentorship, performance feedback, and professional development opportunities to foster a high-performing, collaborative culture.
• Ensure timely and effective resolution of incidents, service requests, and technical issues, maintaining compliance with SLAs and customer expectations.
• Oversee proactive health monitoring, performance tuning, and system optimization to ensure stability and efficiency of JDE environments.
• Lead and coordinate mid to large-scale technical initiatives, including system upgrades, integrations, automation efforts, and environment refreshes.
• Serve as a primary point of contact for customer escalations, providing clear communication, technical guidance, and building long-term trusted relationships.
• Identify opportunities for operational improvements and automation to enhance service delivery, reduce risk, and increase efficiency.
• Work closely with engineering, product, and customer success teams to align technical services with broader business objectives and customer needs.
• Track and report on key performance indicators (KPIs), team productivity, and service quality metrics to senior leadership.
• Ensure adherence to internal policies, industry standards, and JDE governance and security requirements.
• Stay current with JDE technologies and industry trends, promoting innovation and continuous improvement within the team.

 Education/Experience

• Four-year degree in Business or related field, required. Graduate degree, preferred.
• 7+ years of functional JD Edwards implementation experience in modules requested, required.
• Experience with EnterpriseOne current versions, required.

Knowledge, Skills & Abilities

• Professional certification as appropriate.
• Excellent service-driven customer-focused skills.
• Proven ability to work in both a team environment and independently.
• Excellent oral, written and interpersonal communications skills.
• Superior project planning and management skills.
• Strong time management skills and attention to detail.
• Proven ability to absorb, master and leverage emerging technologies.
• Exceptional troubleshooting and problem-solving abilities.
• Talent for creatively utilizing technology, people and processes to solve unique business problems in a cost-effective manner.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job is remote but may operate in a professional office environment. This role routinely uses standard office equipment

Travel

This position requires up to 50% travel. Travel is frequently outside the local area and overnight, typically Monday – Thursday away from home.

• International travel may be required.
• Must be able and willing to travel occasionally via air and/or automobile.
• Must have a valid driver’s license.

Work Authorization/Security Clearance

Must be authorized to work in the United States, or able to obtain authorization through visa sponsorship.
Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Employees will be required to regularly lift and/or move up to 10 pounds.
• Employees will be required to complete walking tours of client facilities, including manufacturing plant and shop floors.

The estimated base rate range for this position: $150,000.00 - $175,000.00 per hour. The actual hourly range is based on fair market value based on your geographical location, skills, role requirements, and responsibilities. This position also offers a variable bonus based on company and individual performance and employee stock options. This posted compensation is a good faith and reasonable estimate. Denovo reserves the right to adjust this range depending on the selected candidate's qualifications. 

Denovo provides a comprehensive benefits package that includes, but is not limited to Medical, Dental, Vision, Life and Disability insurance, FSA (Health & Dependent Care), HSA, 401(k), PTO, Paid Holidays, as well as Supplemental Benefits for Accident, Critical Illness, Identity Theft, and Legal support.

Denovo is proud to be an Equal Employment Opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees are treated fairly, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, or veteran status. In accordance with the Colorado Equal Pay for Equal Work Act, we ensure equitable pay practices and opportunities for advancement based on merit and qualifications, without regard to gender or any other protected characteristics. We value a respectful and supportive work environment where every individual can thrive.