Service Technician – (Equipment Servicing/ Maintenance / CCNA / Millwright / Electrician) – DRC

Reference Number: AK11

Job Description:

Our client, a global leader in controlled environments and safety technologies, is seeking to appoint a Service Technician within their team. The role involves maintaining and servicing the equipment, particularly refuge chambers, and ensuring the functionality of the remote system monitoring. The successful candidate will work autonomously, provide excellent customer service, and collaborate with strategic partners, technicians, and sales teams to support mining operations.

Responsibilities:

• Perform regular inspections and maintenance on refuge chambers to ensure optimal condition, including planned services and component repairs.
• Install and test refuge chamber components, ensuring compliance with internal/external requirements and quality management systems.
• Commission and troubleshoot refuge chambers on-site, addressing electrical faults and providing technical advice to customers.
• Minimize downtime by resolving issues promptly and adhering to repair and maintenance deadlines.
• Generate accurate reports for customers and management to track service activities and outcomes.
• Provide training and technical guidance to site personnel on chamber operation, maintenance, and emergency procedures. Monitor and maintain the remote system monitoring, ensuring real-time tracking, functionality, and timely issue resolution.
• Identify opportunities for equipment on-site to enhance operational efficiency.
• Build and maintain relationships with key strategic partners and deliver excellent customer service with technical support.
• Attend safety meetings and represent the company, addressing issues, complaints, and promoting the brand while adhering to safety protocols.

Requirements: Qualification and Skill

• Minimum of 5 years’ experience in the electrical field.
• Trade test certification as an Electrician or Millwright.
• CCNA (Cisco Certified Network Associate) qualification as a minimum.
• Strong written and verbal English communication skills.
• Relationship-building skills with clients and strategic partners.
• Medically and physically fit to operate in a manufacturing environment and perform physically demanding tasks.
• Proficiency in using hand tools, power tools, and testing equipment.

Please visit www.mining-recruitment-jobs.com for more exciting opportunities.

Muhammad Ali Kathree

Executive Talent Consultant           

CA Mining

CA Mining will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful, however your CV will be kept on our database for any other suitable positions.

About Company

CA Global Headhunters is an international staffing company with a specific focus on recruitment in Africa. Our extensive, diverse candidate network built up over 10 years comprises the most skilled and experienced candidates. We recruit talent of the highest standards across African sectors, including Mining, Oil & Gas, Engineering, Banking, Finance, Legal, Insurance, Commodities, and Agriculture. As African markets continue to grow and develop, so too does our skill and expertise, ensuring that we deliver the best service to both clients and candidates.

Thanks to our access to global networks and resources, we understand our clients’ cultures, operations, business strategies, and industries. We are always on par with the latest technologies and trends which assist us in sourcing the best talent for clients. Whatever stage of the project lifecycle, we can put forward the right candidates with the right skills.