Area Operations Manager

The Area Operations Manager’s sole is to ensure the safe, efficient, and reliable execution of propane delivery and service across Districts, including ancillary business lines. This role is central to Superior’s operational excellence and is accountable for frontline execution aligned with enterprise-wide strategies.

Why join us:

Culture: Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do.

Competitive Compensation: We offer highly competitive compensation and a total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly.

Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively.

Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.

Employee Assistance Programs: We care about you! You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being.

Opportunity: A continuous focus on professional development with many opportunities for training & career growth.

Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.

What you’ll do:

Strategic Mandate

• Execute delivery and service operations safely and efficiently across assigned Districts.
• Align with peers and leadership on the execution of strategic initiatives as directed by the Operations Leader.
• Focus on frontline execution, with strategic planning, routing, scheduling, and workforce planning centralized in other functions.

Field Workforce Management

• Lead, coach, and develop field teams, ensuring productivity, compliance, and safety.
• Provide input to centralized workforce planning and enforce efficiency programs (e.g., overtime control, idle-time, fuel cost, route adherence).
• Foster a high-performance culture and build a robust succession pipeline.

Delivery & Service Execution

• Oversee adherence to delivery protocols and service standards.
• Ensure route and schedule compliance, minimize customer churn, and manage seasonal labour capacity.
• Collaborate with Commercial teams to address customer feedback and issue resolution.

Operational Efficiency & Partnerships

• Manage propane and parts inventory at the field level and report variances.
• Liaise with Logistics, Network/Fleet/Service, HSE and other Corporate Functions (i.e. Sales/Marketing, HR, IT, Finance, etc.) to address process issues and improve efficiency.
• Monitor and enforce KPIs, identifying opportunities for continuous improvement.

Safety & Compliance Oversight

• Promote a culture of safety and regulatory compliance.
• Ensure adherence to Department of Transport and enterprise HSE standards.

What you bring:

• University Degree or Professional Certification
• More than five years progressively senior roles

Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals, we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at [email protected] to let us know how we can enhance your experience.