Cable, Rigging, and Pipe Sales and Production Associate

About Us:

Hardware Sales Inc is a third generation locally owned family company operating since 1962 and headquartered in Bellingham, WA. In addition to sales of hardware, tools, and all of the usual hardware store products, we are proud to provide our community with access to an extensive fleet of equipment rentals for both homeowners and contractors. Our Lawn Equipment Service Center is a certified repair center and offers a one-stop shop for purchasing, servicing and maintaining your lawn equipment.

Hardware Sales has worked hard to become one of the Pacific Northwest's premier hardware suppliers. Whether it's plumbing or electrical materials, automotive or garden supplies, housewares or hand trucks, hand or power tools, fasteners or fencing, padlocks or paint, cable or chain - we have them all, and much, much more! Hardware Sales is an award-winning business that fills several city blocks in Bellingham and offers over 68,000+ items for sale to everyone from do-it-yourself homeowners to major contractors. What started in 1962 with three people, now has over 140 employees and covers a total of 37,000 square feet of retail and 50,000 Sq. Ft. warehouse In Bellingham, a 32,000 Sq. Ft. warehouse in Ferndale, WA, and a 55,000 Sq. Ft. warehouse in Whiteland, IN.

We are extremely proud of the customer service priority that has won us Cascadia Daily News Best Customer Service in 2022, in addition to winning Best Hardware Store more than once. Our reputation for having courteous and knowledgeable employees, the hundreds of years of hardware experience that our employees represent, and the extensive selection of tools, materials and supplies we carry make us one of a kind.

Job Summary:

We are seeking a motivated and skilled Cable, Rigging, and Pipe Sales and Production Associate to join our team. This versatile role combines retail sales expertise with hands-on production work, including quoting custom cable and rigging solutions, manufacturing custom orders, cutting pipe and chain to customer specifications, and maintaining inventory for multiple product lines. This is a safety-sensitive position requiring the operation of equipment, including cutting tools and forklifts, in adherence to strict safety protocols. The ideal candidate will provide exceptional customer service, manage inventory efficiently, and ensure high-quality production standards in a dynamic environment.

Key Responsibilities:

Cable and Rigging Production:

• Serve as the primary resource for quoting and manufacturing custom cable and rigging solutions.
• Operate tools and equipment to fabricate cables and rigging to customer specifications, ensuring precision and adherence to safety protocols.
• Maintain and organize rigging and cable inventory to facilitate efficient production and order fulfillment.

Pipe and Chain Cutting:

• Assist customers in selecting the appropriate pipe, chain, or related products for their needs.
• Operate cutting equipment to produce custom lengths of water, sewer, drain, culvert, downspout, gas pipe, and heavy chains in various materials.
• Maintain tools and equipment, ensuring they are in good working condition.

Sales and Customer Assistance:

• Greet customers warmly and assist with selecting the appropriate products or services for their projects.
• Provide expert product knowledge and technical advice to customers regarding cable, rigging, pipe, and chain products.
• Offer guidance on product use, safety, and maintenance to enhance customer satisfaction.

Inventory Management:

• Track and manage inventory levels across cable, rigging, pipe, and chain products, ensuring availability and minimizing waste.
• Coordinate with vendors to place orders, receive deliveries, and address supply chain issues as needed.
• Conduct regular inventory audits to maintain accurate records.

Floor Merchandising and Display:

• Ensure department displays are organized, visually appealing, and accurately priced.
• Rotate stock to highlight seasonal or promotional items, maximizing sales opportunities.
• Maintain a clean and orderly sales floor and work area to create a welcoming environment for customers.

Teamwork and Collaboration:

• Partner with other departments to ensure smooth operations and a consistent customer experience.
• Communicate operational needs, customer feedback, and suggestions for improvement to management.
• Participate in team meetings and training sessions to stay updated on product offerings, safety protocols, and best practices.

Job Qualifications:

• High school diploma or equivalent.
• Experience working in a hardware store preferred.
• Experience in retail sales, inventory management, cable and rigging, or pipe preferred.
• Excellent communication and interpersonal skills with a customer-focused attitude.
• Ability to handle inventory, perform basic computer tasks for ordering and sales, and operate equipment safely.
• Ability to work independently and as part of a team in a retail environment.
• Attention to detail and good organizational skills.
• Basic math skills for inventory management, measurements, and sales.

Benefits:

• 401(k) with 3% salary raise given upon enrollment and 2% company matching contribution (after 1 year of employment).
• Dental insurance.
• Medical insurance.
• Vision Insurance
• Medical FSA (Flexible Spending Account).
• Paid time off, starting at two weeks per year.
• LegalShield and IDShield legal and identity theft protection services.
• Welcome Home program for assistance purchasing a home.

This position will require you to be on your feet all day long, as well as lifting, pushing, pulling, squatting, and bending. You should be able to lift 50 pounds from the ground as well as put heavy objects on shelves above your head. This job will require climbing ladders and going up and down stairs on a daily basis. This job will require you to be very organized and be able to identify differences in similar items with similar part numbers. Must be good with numbers.

This position will require operating forklifts and a variety of equipment related to the cutting, measurement, and fabrication of cable and rigging, pipe threading, and more. You must adhere to safety procedures.

This role is regular full-time, non-exempt, hourly position.

Hardware Sales is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race (including traits historically associated or perceived to be associated with race, which include, but are not limited to, hair texture and protective hairstyles such as afros, braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability (including obesity), genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Hardware Sales is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.