At Andgo, we value strong customer relationships, and are looking for an experienced Implementation Project Manager who is passionate and curious about their customers' experiences. By understanding their unique challenges, finding solutions, and celebrating successes, the right candidate will be eager to contribute to Andgo’s optimized scheduling efficiencies in the enterprise healthcare marketplace.
This hands-on role drives project ownership, technical problem-solving, and customer adoption, ensuring projects are delivered on time, within scope, and aligned with customer outcomes. The Implementation Project Manager also contributes to building scalable and repeatable delivery practices.
This role is ideal for someone who enjoys cross-functional collaboration, solving complex implementation challenges, and enabling customer success through high-quality project delivery.
What you bring to the team
- Expert collaborator who can effectively work across multiple groups and ensure alignment.
- Results-oriented with a focus on achieving desired outcomes.
- Passionate about solving root customer problems.
- Excellent communicator, able to motivate others and actively listen.
- Self-driven, continuously looking for improvements.
- Shows empathy for the user, considering their dynamic experience throughout their journey with Andgo.
What you’ll be doing
- Project Leadership: Lead implementation projects from kickoff to go-live, managing timelines, scope, and deliverables.
- Technical Configuration: Configure customer environments based on business needs and best practices, troubleshooting as required.
- Customer Enablement: Provide product training, onboarding, and support change management activities.
- Cross-Functional Partnership: Collaborate with internal teams (Product, Support, Customer Success, Sales) to ensure seamless project execution.
- Process Improvement: Capture product feedback and identify opportunities to streamline internal workflows and improve delivery.
The ideal candidate
- Experience working in a B2B SaaS environment.
- Experience in the Healthcare industry.
- Proven track record in project management, with a solid understanding of agile methodologies.
- Ability to manage time and resources effectively in a dynamic environment.
- Demonstrated empathy for the user, built through customer interactions.
- Experience coordinating projects with multiple stakeholders.
- Strong knowledge of data analytics, data management, and data governance.
- Strong understanding of software systems, including a technical understanding of system integrations.
- Post-secondary education in business, computer science, or a related field.
- Ability to travel up to 10% of the time.
Nice-to-Have
- PMP, CAPM, or other project management certifications are a plus.
- Experience with Artificial Intelligence/Machine Learning
- Experience with BigQuery and large data platforms
Work with us!
- Remote-Friendly: Work from anywhere in the United States.
- Health & Dental Benefits: Comprehensive health and dental coverage.
- Professional Development: Budget for professional development to help you grow in your career.
- Vacation: 4 weeks of vacation to recharge and relax.
- Flexible Hours: Flexible working hours to suit your lifestyle.
- 10% Time: Opportunity to work on side projects of your choosing.
- Home Office Setup: Budget to set up your home office.
- Great Team: Collaborative and supportive team members.
- Impact: Opportunity to make a significant impact in the healthcare industry.
If you feel like you might not possess all the qualities we are looking for, we still want to hear from you! We believe in growing talent and building a diverse team that values growth and personal development.
About Us
Simplifying complex interactions, Andgo facilitates communication for unplanned, immediate need vacancies and planned absences, ensuring the right person is in the right shift at the right time.
As a team we work best when we work closely together, and when ideas can be exchanged openly and honestly. We want our team to understand the “why” of the work they’re doing, and how it fits into the overall picture of Andgo as a product and business.
Andgo Culture
The culture at Andgo Systems is by D.E.S.I.G.N.
- Does the right thing. We are intentional in determining the right course of action. We do what’s right, not what’s easy, even when no one is looking.
- Exhibits a growth mindset. Andgo is a growth company. We invest in ourselves and seek knowledge to achieve this growth. What got us here is not going to get us there.
- Shows authentic self. We bring our whole selves to work. We have fun, support each other, and contribute positively to our shared culture. We are curious, not judgemental.
- Innovate & iterate. We thoughtfully experiment and push the boundary, knowing that even when we ‘fail’ it moves us forward.
- Good people help first. We add value to every interaction. We have a service-first mentality, whether it’s helping a co-worker or a customer. We listen empathetically.
- No ego. We give and receive feedback openly and honestly. We understand feedback is an important process of improvement and we are willing to change our views when presented with new information.
These shared core values are how we hire, review, reward, and recognize our team, so it’s important that you share these values in order to be a part of the Andgo team.