Initial Assessment and Planning Worker – Aboriginal Entry Point (x2)

About Us

Ngwala Willumbong Aboriginal Corporation is an Aboriginal Community Controlled Organisation that is dedicated to delivering quality specialist Alcohol and Drug Treatment, Housing and Homeless and other services to meet the needs of Aboriginal & Torres Strait Islander (ATSI) People and their families. Our services operate across Victoria.

The Job

The Initial Assessment and Planning Worker will provide immediate and/or timely assessments and crisis intervention to Aboriginal People experiencing Homelessness. Both outreach and office based IAP services will be provided by the IAP Team.

Using a collaborative and planned approach to ensure our clients get the services and supports they need to reach their goals. Using Culturally safe practises, the IAP Worker will assess client needs (and family where appropriate) and arrange, coordinate and advocate for the delivery and access to a range of programs and services that support the client to reduce the risk of homelessness and/or achieve stable housing.

Tasks will include:

• Respond to drop in clients and referrals
• Provide outreach services
• Undertake initial assessments and provide responsive interventions/outcomes to clients
• Maintaining accurate and up to date client records and case notes in the client’s file
• Conduct client feedback and relay such feedback to management
• Report any concerns to management and in emergency situations be prepared to contact the relevant emergency services
• Review data for deficiencies or errors, correct any incompatibilities if possible and check input quarterly
• Maintain concise, clear and accurate records, including but not limited to

What we offer:

• Multiple positions
• 5 Month contract (ending 30th June)
• SCHADS Crisis Accommodation Level 2
• NFP Salary Packaging Benefits up to $15,900
• Grow your career at a thriving organisation invested in your development
• Work for a dynamic, family-friendly and inclusive NFP organisation

Your Skills & Experience

• Experience in working with Aboriginal people experiencing or at risk of homelessness
• Knowledge and understanding of Aboriginal culture and commitment to the Aboriginal community
• Demonstrated understanding of the unique health challenges and social issues faced by the Aboriginal community, including the impacts of alcohol and drug use and homelessness.
• Demonstrated skills in case management
• Ability to provide culturally safe and respectful care and services to the Aboriginal community.
• Networking skills to build and maintain relationships with various stakeholders, including local health services, law enforcement agencies, and Aboriginal organisations.
• Outreach skills to conduct assertive outreach within the community, demonstrating sensitivity and respect for cultural norms and practices.
• Able to develop positive relationships with clients and work within a fast paced environment
• Demonstrate commitment to the care and support of homeless and disadvantaged men, women, youth and families
• Computer literacy skills
• Desirable – Certificate IV in Social Housing or relevant and further studies or qualifications within the community services sector

Mandatory Requirements:

• Victorian Driver’s License
• National Police Certificate (no older than 3 months).
• Victorian Employment Working with Children Check

We welcome applications from highly motivated individuals with experience in cultural education, community engagement, and Aboriginal services.

If this sounds like you, please provide the following:

• A cover letter outlining why you would be a great fit for this role
• A resume which outlines your educational and employment background

*Shortlisted candidates will be required to complete pre-employment checks including a Police Check, Working with Children Check, Health Declaration and/or a medical check as well as right to work in Australia Check.

Employing Aboriginal and Torres Strait Islander People at Ngwala is integral to keeping our services culturally aligned so we strongly encourage Aboriginal Torres Strait Islander People to apply for this role and others as they become available.

**Only shortlisted candidates will be contacted