IT Project Manager

An inspiring career awaits you! 
 
The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!

Grand Performers may enjoy a range of benefits, including:

• Marriott Employee Discounts Worldwide
• Competitive Wage & Discretionary Bonus Program
• Medical, Dental, Vision Insurance
• Company-Sponsored Life Insurance
• Short & Long-Term Disability Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

JOB SUMMARY

Information Technology Project Manager is to define the scope of work, roles and responsibilities, deliverables and ensure a successful execution of the corporate IT projects and the projects which are applicable to the properties owned, operated and franchised by Kessler Collection, in a timely and cost-effective manner.

The Information Technology Project Manager will leverage project management tools, applications and solutions such as Wrike, Visio, Smartsheet, Monday.com to manage project scope, timelines and budgets to deliver in an efficient and effective manner within the set parameters, change management methodologies while collaborating with the stake holders and business partners of the organization.

This role is responsible for the overall integrity and coherence of the program to meet the strategic technology goals of the organization, including managing project plans, budgets, and resources. This project leadership position has a broad overview and scope of concurrent projects involving all aspects of the IT Department and technical resources. Responsibilities entail project monitoring, management, monitor, track, and control outcomes, facilitating project team meetings along the way to ensure performance, progress, and to address problems that arise.

STANDARDS & CULTURE

Individuals must serve as a cultural ambassador by upholding and promoting our standards. 

Image & Presence: Our team is sophisticated and purposeful in their communication and body language. 
Service: Intuitive: Our team inspires the guest (and Grand Performer) experience with warmth and deliberate elegance. 
Performance: Extraordinary. Our team rises to outperform and consistently be at our best for even better.  

CORE RESPONSIBILITIES

Primary areas of responsibility include, but are not limited to the following: 

• Manage a portfolio of initiatives that span across business units or lines of business, acquiring valuable insight as to how parts of the organization impact one another.
• Procurement Management -Consisting of procurement planning, contracts planning, authoring solicitations, evaluation, requesting solicitation responses, selecting contractor(s), administering contract(s), and contract(s) closing activities. 
• Schedule Management - consisting of activity definition and sequencing, resource estimating, duration estimating, schedule development, and schedule control activities. 
• Integration Management - consisting of project plan development, project plan execution, and integrated change control activities. 
• Scope Management - consisting of project initiation, scope planning, scope definition and scope change control activities. 
• Cost Management - consisting of resource planning, cost estimating, budgeting and cost control activities.
• Generates interim progress reports and analytics for leadership communication.
• Managing project timelines, budgets, and documentation.
• Identifying, procuring and organize necessary resources, estimating project budgets, setting project scopes and schedules, and wrapping all that information into project plans.  
• Provide a big-picture perspective to manage projects to ensure they are in line with strategic business objectives. 
• Keeping abreast of the latest advancements in technology project management and best practices.
• Maintain jovial relationships with Team Members, Leadership and Grand Performers.

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.  

• Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
• Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
• Generates alignment - Ensures proper time and effort is spent to build high level performance and consistency throughout collection.
• Leads with courage - Provides a culture of accountability.
• Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals.
• Advanced level of written, verbal, and interpersonal communication skills.
• Ability to implement and uphold service standards.
• Ability to prioritize and organize work assignments.
• Experience with and understanding of full project or product lifecycle
• Proficiency with project management tools, methodologies, and related technology
• Risk management
• Budget management
• Operations management 
• Information technology support and process management.
• Strong analytical thinking and problem-solving abilities.
• Managing and translating business requirements into technical solutions.
• Demonstrable strong written and verbal communication skills.
• Ability to be flexible with work schedule.

MINIMUM QUALIFICATIONS

Education, License, Certifications, Experience 

• Minimum of 5 years’ experience in technology systems, support and customer service
• Minimum of 5 years’ experience in technical leadership roles and project management
• Minimum of 5 years’ experience working with business stakeholders and executives
• Strong leadership and people management skills.
• Exceptional communication and customer service skills.
• 5+ Years Technology focused experience required for the hospitality industry.

WORK ENVIRONMENT

The work environment/conditions described herein are representative of those that an incumbent may experience. 

• Must be comfortable working in a shared space, with constant noise, without the use of a private office.
• Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
• Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
• This position requires travel up to 40% of the time. Specific details outlined by direct supervisor.

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role. 

• While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.
• Push, pull, and lift up to 50lbs on a weekly basis.
• While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time.

The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics