Are you a detail-driven, client-focused project leader who thrives on bringing complex initiatives to life?
Do you enjoy working directly with senior leaders, solving real-world operational challenges, and seeing a project through from kickoff to completion? If you’re someone who brings structure to ambiguity, builds strong client relationships, and takes pride in delivering high-quality results on time, this role was built for you. We’re looking for a Project Manager who can confidently lead end-to-end implementations of ATM and ITM systems for community banks and credit unions—someone who combines technical aptitude, organization, and exceptional communication skills.
The Role
The Project Manager is responsible for managing the full lifecycle of multiple projects, from onboarding through completion. In this role, you will work closely with C-suite leaders at community banks and credit unions to deploy financial systems (ATM/ITMs). You will serve as the primary point of contact for clients, coordinating internal teams and external partners to ensure projects are delivered on time, within scope, and with a high level of professionalism.
What You'll Do
Manage the end-to-end lifecycle of multiple concurrent projects
Provide strategy and subject-matter expertise throughout implementation and project completion, aligning delivery with client business needs and objectives
Communicate and coordinate with internal resources and third-party vendors to ensure professional execution of all project deliverables
Assist in defining project scope and objectives, engaging all relevant internal stakeholders
Ensure projects are delivered within established timelines
Implement and promote best practices across the Project Operations function
Build, manage, and maintain strong relationships with clients and key stakeholders
Develop and maintain detailed project plans to monitor and track progress
Review construction plans and hardware specifications to advise clients and/or construction teams
Manage changes to project scope, schedules, resources, and costs
Ensure appropriate resource availability for system installations
Facilitate partnerships with regional rigging teams for deployment and construction execution
Delegate project tasks based on individual strengths, skills, and experience levels
Develop shareable, comprehensive project plans for clients and internal staff
Create and maintain complete project documentation
Work cross-functionally to resolve issues and remove obstacles
Communicate efficiently and professionally with internal and external stakeholders
Partner continuously with members of the Professional Services team
Attend and participate in weekly or bi-weekly client calls and document meeting notes
Become trained and certified in Smartsheet for project tracking and reporting
What We're Looking For
1+ year of Project Management experience preferred
Solid organizational skills, including strong attention to detail and the ability to multitask
Excellent written and verbal communication skills
Ability to focus on and drive deadlines while clearly communicating changes along the way
Ability to quickly adapt to change, communicate those changes, and execute projects accordingly
Strong critical and analytical thinking skills with a problem-solving mindset
Proven conflict resolution skills
Excellent client-facing and internal communication skills
Passion for providing an exceptional customer experience
High-integrity collaborator who works well across teams
Preferred Qualifications
Bachelor’s degree in an appropriate field of study or equivalent work experience
Proficiency in Microsoft Office Suite (Excel, Access, Word, PowerPoint, Teams) – Required
Experience with project management software (Smartsheet preferred)
Financial services experience is a plus
Additional Requirements
Benefits
About Us
At QDS (Quality Data Systems), our values are everything. We were honored as the #1 company in Values by The Charlotte Observer, out of more than 2,000 businesses in the area. Since 1983, we’ve built a reputation for excellence by creating a workplace where hardworking, values-driven people find purpose, fulfillment, and fun.
We’re more than a cash automation company—we’re in the people business. Through leadership development and a servant-minded culture, we help our team grow not just professionally, but personally. At QDS, we’re a Super Bowl-caliber team, and we’re looking for our next class of rising stars. Could one of them be you?