Project Manager

ABOUT MS AMLIN

MS Amlin is part of a global top-10 insurance group MS&AD, with three main legal entities’ operating in the Lloyd’s, UK, Continental European and Bermudian markets. We have an enviable reputation for our customer knowledge, claims service and the specialist insurance and reinsurance expertise we apply. We provide the type of security leading organisations need to break new ground, innovate and offer life-changing services and amenities to some of the world’s most challenging regions. Our record extends back over 300 years and today we have more than 1800 people in more than 20 locations worldwide.

We are experts in underwriting, with both technical capability and deep knowledge of the areas we insure. Our claims service aims for equality, with efficient, fair and timely claims management.

We’re going through an exciting period of modernisation and transformation for which we need entrepreneurial thinkers to help execute our strategic vision for growth. We’re on a dynamic path and we need you to help shape it.

MS Amlin is committed to taking a flexible approach to working, with a Work Life Better scheme to allow our employees more control over when and where they work, while still continuing to meet our client demands. This flexible approach continues into our benefit scheme, with a competitive package and attractive lifestyle fund.

ABOUT MS AISE

MS AISE is a long standing local specialty insurer. Our strategy is ‘to provide efficient knowledge-based service propositions to our commercial clients based on a dual distribution model (Bespoke and Streamed line business)’. Our corporate (international) approach and an efficient proposition for the SME clients (supported by digitalisation initiatives) will be key to reach our final goal.

ABOUT THE JOB

Job purpose

As an Operations & Change Project Manager, you are responsible for driving change initiatives that are required to successfully execute the strategy of the MS AISE legal entity. MS AISE is part of MS Amlin and active in Belgium, The Netherlands and France. You will play an active role in the management of projects and act as a bridge between business and IT when a change is required. You offer structure and guidance to your appointed initiatives and support business teams to realise the outcomes. You will be end to end responsible from setting up new projects and delivering them. Projects within the portfolio can vary from relatively small, below 75k and timeframes of a couple of months, up to multi-year initiatives.

The Operations & Change Project Manager will require good knowledge of the Financial Services market as well as being able to travel occasionally across MS AISEs countries.

The position has different reporting lines. First there is a direct reporting line towards the Change Portfolio Management Lead which goes up to the Operations & Change Director and the MS AISE COO office. Second reporting lines are linked to the stakeholders of the different projects the project manager is running.

Key Responsibilities/This is where you come in

• Managing and representing a larger project or several smaller initiatives in the MS AISE change portfolio.
• Supporting the business by driving the requirements gathering, RFP and vendor selection process for a new initiative, with oversight of a team of business and system analysts and ultimate responsibility for the outcome of the project.
• Liaising with inter-dependent functions and project teams to ensure overall business & system architecture
• Ensure all process changes meet MS AISE’s procedures and controls.
• Communicate progress across the project team and impacted functions and departments.
• Being able to manage projects withing the pre-defined boundaries and ensure escalation if needed.
• Perform the standard good practice Project Manager skillsets of scoping, RAID, planning including dependency management, budgetary control and stakeholder management. This includes monthly production of finance trackers, steerco updates and other project reporting.

What we are looking for:

You are an enthusiastic team player who combines excellent, analytical skills with outstanding project management skills. You are eager to challenge the status quo and propose sustainable solutions to problems. As a Project Manager you act in a persuasive and decisive way and you are able to communicate and collaborate at all different levels within the organisation across different countries. A background in consulting with financial services / insurance knowledge is a plus

Skills

• Strong analytical and problem-solving skills, ability to think out new solutions (“outside of the box”); rigor in fact base / data analysis.
• Is able to collaborate closely with IT and can function as linking pin between business and IT departments.
• Coordination and project management skills for running multiple initiatives in parallel.
• Strong willingness and ambition to drive process change; ability to challenge authority and speak up.
• Strong execution capabilities and delivery of results with a high level of pro-activeness and initiative.
• Strong stakeholder management capabilities: good interpersonal, communication and relationship management skills for interactions with management and operational staff.
• Leadership skills and ability to motivate staff.
• Has a substantial knowledge of a project management methodology and new ways of working.
• Is able to work in a structured manner, but is also flexible when necessary.
• You will be part of an international team, frequent traveling (within Western Europe) is part of the scope of this job. Main location: Brussels or Amstelveen.

Knowledge and experience

• Knowledge and experience in Operational Excellence.
• Knowledge of insurance products and processes is a pre.
• At least 5 years of project management experience, either in-house or through consulting / contracting
• Experience working on RFPs and working with vendors (software, consulting services,…)
• Excellent level of English orally and in writing in combination with Dutch and French.