Senior Project Manager

Summary: The project manager role is responsible for coordinating the activities of resources within the Information Technology department.  They will hold the master schedule of activities and tasks associated with medium to large projects that involve IT resources.  Examples of these projects would be dealership construction/renovation, software and/or hardware replacement and upgrades, major events involvement, dealership acquisitions.  Their involvement would provide greater control over resource allocation and usage to ensure delivery timelines are met.

Supervisory Responsibilities: There are no direct supervisory responsibilities, however as the holder of project scheduling dates and times, their ability to allocate resources in a timely fashion is critical to departmental success.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manage the critical path of projects and project master schedule.
• Proficient use of project management and scheduling software such as Microsoft Project.
• Communicate resource schedules and coordinate activities between internal customers, vendors, and IT resources.
• Manage team productivity and resolve conflict and project hurdles.
• Provide guidance to less experienced team members.
• Clear, concise documentation and reporting skills.
• Produce project deliverables consistent with the Project Plan, Communication Plan, Project Charter, Scope Statement, and Schedule.
• Ensure delivery standards are achieved for the projects that they are assigned.
• Coordinate onsite activities and serve as the primary point of contact for IT services during major project efforts.
• Maintain effective communication and capacity planning for future projects.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor’s degree from four-year college or university and 2 years Project Management experience; or 5-10 years related experience and/or training; or equivalent combination of education and experience.

5-10 years experience in a large-scale enterprise environment.

Verbal and Writing Ability:

Ability to read and comprehend technical instructions.  Strong phone and verbal communication skills.

Must be able to communicate with key managers and other executive level employees within dealerships and at the management company.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense to carry out detailed written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations. 

Ability to comprehend and solve complex problems based on logical conclusions instead of information provided by those that may be less knowledgeable.

Certificates and Licenses:

Valid Driver’s License

PMP certification required.

Computer Skills:

To perform this job successfully, an individual should have significant experience in the IT field and a broad technical knowledge.

Individuals in this position are expected to be able to lead teams on complex projects over long periods of time while simultaneously ensuring that day-to-day operations are running smoothly.

Environment/Physical Demands

Duties are performed primarily in an office environment.  Significant travel may be required.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Collects and researches data; Designs work flows and procedures.
• Organization and Project Management – Coordinates activities and tasks associated with complex projects.
• Data Management – Uses technology tools and services for managing the acquisition, maintenance and dissemination of physical and electronic information.
• Design - Demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner.
• Interpersonal – Positive interaction with co-workers, dealership personnel and vendors; maintains confidentiality.
• Oral Communication - Listens and asks for clarification; ability to communicate concepts and information to different audiences.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Ethics - Works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
• Quality - Demonstrates accuracy and thoroughness.
• Dependability - Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan (Shows up, Shows up on time, Shows up with their game face on).  Must be a self-starter and capable of working with minimum supervision.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.