Sr. Implementation Project Manager

Most job postings are the same (and can be pretty boring, right?!). That's why we want to start out by telling you what's in it for you:

• We have an amazing platform that maximizes revenue for thousands of healthcare organizations across the country!
• We embrace diversity in a serious way! We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
• We celebrate and promote career growth and advancement.
• We have an awesome on-demand learning program.
• We do fun stuff like remote Cooking Classes, Yoga Sessions & Mixology Classes because we like to have fun!
• We have an awesome benefits package with Medical, Dental & Vision Coverage & 401K (with company match).
• We have an unlimited vacation policy - that's right, take vacation when you want and come back to work refreshed!
• We have cool Peer Nominated Awards & Recognition because we like to celebrate our employees!

We are currently seeking a Senior Implementation Project Manager to join our team. The Senior Implementation Project Manager is responsible for end to end Project Management that aligns internal and external stakeholders to meet agreed upon milestones, adhere to the critical path, and identifies and mitigates risks. Additional responsibilities include communicating clearly and concisely with our clients and internal personnel and ensuring that all work is completed on time and on budget per contract requirements. This individual will act as a liaison between clients and MDaudit during the onboarding phase of the client life cycle. This position requires travel to perform kick off and training of new and existing clients to ensure a successful implementation.

The Senior Implementation Project Manager position requires up to 15% travel.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Actively manage client implementation projects, adhering the critical path and budget to actual requirements
• Train and mentor client users on the proper setup and usage of the products
• Train new hires and existing team members
• Manage internal and external resources and stakeholders to maintain project momentum
• Perform project management functions such as leading regular status meetings, identifying and mitigating risks, recording and resolving issues, and communicating with management regarding progress
• Provide post Go Live support to clients by responding to inquiries and resolving issues
• Participate in the design and implementation of internal team structures and processes
• Provide input into training curriculum and other documentation including (e-learning, User Guides, Help files, Training guides, Release notes) for clients and internal staff
• Provide sales support as needed

REQUIRED SKILLS

• Demonstrated success in project management
• Strong organizational skills
• Exceptional interpersonal and customer service skills
• Ability to influence stakeholders and lead project team members
• Mentor Project Managers
• Ability to employ sound judgment in order to prioritize needs and tasks
• Demonstrated verbal and written communication skills
• Ability to concurrently manage multiple, complex projects with high quality results
• Strong physician billing and/or billing compliance experience

APPLICATION/SPECIALIZED KNOWLEDGE

• Demonstrated ability to integrate business and operational processes with technical solutions
• Ability to transfer specialized compliance auditing and workflow knowledge to current MDaudit business needs
• Hands-on experience with compliance, coding and auditing, practice management or clinical technology systems
• A solid understanding of healthcare information systems and practice management or clinical technology systems
• Proficiency in Microsoft Office

EDUCATION and/or EXPERIENCE

• 4-6 years physician and/or hospital billing compliance experience
• 4-6 years’ experience in a healthcare setting
• Four-year college degree or equivalent related work experience
• Certification as a health information professional (RHIA, RHIT, CPC, CCS-P, CHC) preferred