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Job Summary
This position is responsible for the delivery and execution of projects and initiatives within GTP Finance. GTP (Global Technology Product) setup enables Prudential to delivery technology as a Product to both internal & external customers.
The role will work closely with UX & Workflow Product Owner and to enhance user experience by streamlining workflows and processes across products within GTP Finance. Ensure changes are made in controlled and systematic manner, minimizing the risk through workflow change management, DevOps, testing & deployment. Promote & facilitate citizen developer to develop own applications within established guardrails and governance.
The role will focus on aligning automation initiatives with business objectives, ensuring efficient demand management, and collaborating with stakeholders to deliver innovative workflow solutions for Finance & Accounting domains. The ability to driving productivity and process improvement through scalable automation workflows will play a critical role in enabling Prudential in future Finance transformation.
Role and Responsibilities
Project Planning & Execution
- Define project scope, goals, deliverables, and success criteria in collaboration with stakeholders.
- Develop comprehensive project plans including timelines, milestones, resource allocation, and budget estimates.
- Lead the execution of technical projects from initiation through delivery, ensuring alignment with business objectives.
Team Leadership & Coordination
- Assemble and manage cross-functional project teams including developers, analysts, QA engineers, and external vendors.
- Assign tasks, monitor progress, and ensure accountability across all team members.
- Foster a collaborative and high-performance team environment through coaching and feedback.
Stakeholder Management
- Serve as the primary point of contact between technical teams and business stakeholders.
- Conduct regular status meetings and provide transparent updates on project progress, risks, and issues.
- Manage stakeholder expectations and ensure alignment throughout the project lifecycle.
Risk & Issue Management
- Identify potential risks and develop mitigation strategies.
- Monitor project health and proactively resolve issues that could impact timelines or quality.
- Maintain a risk register and escalate critical concerns to leadership as needed.
Quality Assurance & Compliance
- Ensure deliverables meet defined quality standards and regulatory requirements.
- Coordinate testing efforts and validate technical solutions before deployment.
- Document project artifacts and maintain audit-ready records.
Budget & Resource Management
- Track project expenses and ensure adherence to budget constraints.
- Optimize resource utilization and manage vendor contracts when applicable.
- Provide cost-benefit analysis for proposed solutions and technology investments.
Change Management & Training
- Lead change management initiatives to support adoption of new processes and tools.
- Develop training materials and conduct workshops for end-users and stakeholders.
- Monitor post-implementation performance and gather feedback for continuous improvement.
Qualifications
- Experience Level: 10+ years in in technical project management with a focus on automation, process improvement, demand management or similar roles.
- PMP, PRINCE2, or Agile/Scrum certification preferred.
- Education Level: Bachelor's degree in Information Technology, Business Administration, or related field
Mandatory skills
- Proven track record of delivering complex technical projects in enterprise environments.
- Proficiency in project management software (e.g., JIRA, MS Project, Asana).
- Excellent communication and stakeholder management skills.
- Solid grasp of SDLC and Agile methodologies.
- Personal Attributes: Strong analytical skills, leadership capabilities, effective communication, and problem-solving ability
- Deep understanding of workflow automation concepts and process optimization.
- Background in change management and organizational transformation.
- Excellent communication and stakeholder management abilities.
- Knowledge of ITIL and process improvement methodologies is a plus.
- Experience with cloud platforms (e.g., Azure, AWS) and integration technologies (e.g., APIs, microservices).
Preferred skills
- Proficiency in ServiceNow App Automate tools and functionalities.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.